Getting your email account settings right

Outlook | Outlook Express | Windows Mail (Vista) | Web Mail

Outlook

Open Microsoft Outlook.
In the toolbar, follow these steps:

Tools > Email accounts > Add > POP3

Fill in the following fields:

Your name: e.g. Joe Bloggs or ACME Sales Office (this is the name the customer will see the email is from when they receive it)
Email address: e.g. sales@yourdomain.here (e.g. ku.oc.tenta@nala)
Incoming Mail: mail.yourdomain.here (e.g. mail.atnet.co.uk)
Outgoing Mail: mail.yourdomain.here
User Name : sales@yourdomain.here
Password : xxxxxxxx

You can use the "Test account setting..." button to ensure your details are accurate and the account works.

Now click on the MORE SETTINGS button

Mail Account: This is for your system e.g. Sales office email
Organisation: Your Company Name
Reply email: This should be the same as your email address but doesn't need to be. It's the address the reply to your emails will go to.

Click on OK and we are done.

Once setup you can hit Tools > Send and Receive and if necessary select this account and your email will come flooding in.

Outlook Express

Open Microsoft Outlook Express.
In the toolbar, follow these steps:

Tools > Accounts > Mail (tab) > Properties

The following fields need sensible entries:

Mail account: The name you see for this email account: e.g. Sales office email
Email address: e.g. ku.oc.tenta@nala
Name: Your name
Organisation: Your company name if applicable, if not leave blank
e-mail addresses: Your business email address. This does not have to be the same as the email account e.g. ku.oc.tenta@nala
Reply address: Your business email address. This does not have to be the same as the email account e.g. ku.oc.tenta@nala

Windows Mail (Vista)

Open Windows Mail
Go to the Tools > Accounts > ADD > EMAIL ACCOUNT
Select a display name such as "Alan work account", click NEXT
Enter your email address, click NEXT
You should have been given INCOMING MAIL SERVER and OUTGOING EMAIL SERVER names from your ISP. Enter these here. For example for ATNET accounts these are always mail.yourdomain.co.uk for both Incoming and Outgoing. Other options are pop3.yourdomain.co.uk or smtp.yourdomain.co.uk or pop.yourisp.co.uk
Click the MY SERVER REQUIRES AUTHENTICATION box and select USE SAME SETTINGS AS MY INCOMING MAIL SERVER. Do NOT select Log on using secure password authentication.
Now enter your user name and password. For ATNET accounts your usen name is your email address and the password is the one we've supplied you. Please call if you need reminding.
Click next and finish and you should be fine.
Now select the account in the box and click PROPERTIES on the right.
Give the account a proper name
Add your organisation
Add your email address into the reply address box.
You are good to go.

Web Mail - Horde

Go to http://80.175.48.51/horde/index.php

Enter your email address in username box e.g. sales@yourdomain.here

Enter your password

In the SERVER box select POP3

Click on LOGIN and you are online and looking at your inbox.

Search the ATNET site

Food for thought

Does your site meet accessibility requirements?

Do you have a clear privacy statement?

What are your terms and conditions of use and do your customers know them?